Troubleshoot QuickBooks Error 17337 – Secure Your Payroll Updates Now

jasskarley
May 19
2 min read

If you're encountering QuickBooks Error 17337 while trying to update payroll, you’re not alone. This error is typically linked to internet security settings or issues with SSL configuration, which can block QuickBooks from connecting to the payroll server securely.

In this guide, we’ll walk you through simple, effective steps to fix the error and get your payroll updates running smoothly again.

What Causes QuickBooks Error 17337?

This error usually appears due to:

Incorrect Internet Explorer SSL/TLS settings
Firewall or antivirus blocking the connection
Outdated or misconfigured Internet Explorer
QuickBooks not running with administrator permissions

How to Fix QuickBooks Error 17337

1. Update Internet Explorer Settings

QuickBooks uses Internet Explorer settings to connect to the internet.

Open Internet Explorer
Go to Tools > Internet Options > Advanced tab
Scroll down to Security section
Make sure the following are checked:
- Use SSL 2.0
- Use SSL 3.0
- Use TLS 1.0, TLS 1.1, and TLS 1.2
Click Apply, then OK
Restart your computer and try the payroll update again

2. Run QuickBooks as Administrator

Right-click the QuickBooks icon
Select Run as Administrator
Attempt to update payroll again

3. Check Firewall & Antivirus Settings

Ensure that QuickBooks has full internet access
Add QuickBooks and its related files to your firewall exceptions
Temporarily disable antivirus and test the update (then re-enable)

4. Install the Latest QuickBooks Updates

Open QuickBooks
Go to Help > Update QuickBooks Desktop
Download and install the latest updates
Restart your computer

Pro Tip:

Always ensure your Windows operating system is updated. Security patches can sometimes impact secure connections like payroll updates.

Conclusion

QuickBooks Error 17337 may look intimidating, but it’s usually resolved with a few adjustments to your security and browser settings. By following the steps above, you can restore a secure connection and complete your payroll updates without a hitch.